Work Experience

Area Manager, June 2025 - Present

In this position, I lead a large team of anywhere from 20-60 hourly associates in a fast-paced production warehouse environment. My main role is to motivate, coach, and engage with my associates, identify and analyze root causes for problems, and create solutions. The Area Manager role empowers me to take ownership in running a department efficiently, while investing and simplifying processes to create major impact on the business.

Crew Member/Trainer, June 2024 - May 2025

In this position, when you come through the McDonald's drive-thru, I was the voice you heard. When you pull up to the window to pay, I was the face you'd see. I enjoyed helping customers make decisions about what to get and how to resolve any problems they might face. I enjoyed making someone's day maybe just a little bit better after they leave. Moreso than that, I loved being someone my coworkers could rely on. My position at the drive-thru window wasn't always glamourous, but I knew that my fellow crew appreciated me being there and relied on me to keep the line moving so they could focus on making the food and getting it to the customers, no matter what. When I was there, they didn't have to worry about anything else. 

Retail Sales Associate, May 2023 - March 2024 

In this position, I was one of the first faces guests saw when entering the museum. I answered questions where I could, and if I couldn't, I directed them towards someone who could. My responsibilities included organizing and stocking the gift shop, interacting with guests, and completing transactions for customers.

Honors Student Specialist, January 2022 - May 2023

In this position, I was an assistant to the Honors College coordinator, which had me organizing storage areas, putting away newly delivered college swag, maintaining record of inventory, preparing letters and brochures to be sent out to prospective students, receiving and replying to emails and phone calls from prospective students or parents, handling and filing incoming applications to the honors college for the Dean to review, and sending subsequent decision letters. I would also often help the coordinator and honors college ambassadors plan special events and choose interesting gifts to be given to new students. 

During the time I worked there, the Honors College coordinator gave me full liberty to reorganize all of the storage spaces used by the honors college offices, and I worked on this project for well over a year to make the storage systems in place more intuitive and more efficient. 

Busser/Server, May 2017 - August 2017

In this position, I was responsible for clearing tables at the restaurant and wiping them down for new customers, taking the dirty dishes to the dishwasher and clearing leftover food and beverage. I would also assist the servers when needed in taking drink orders, bringing refills, and bringing cash tips left by customers to the register to be distributed to the servers at the end of the day. When closing, I was responsible for flipping the chairs onto the tables and sweeping and mopping the floors of the restaurant so it was clean for the next day. 

Audio/Visual Technician and Manager, c. 2010 - 2021

In this position, I was responsible for running the audio and/or video software during church services and events. I was also often tasked with training new volunteers, and I would assist the AVO Director with scheduling and contacting volunteers. 

When the pandemic started in 2020, we had to transition to live-streaming services, which required me to quickly learn the streaming software and adapt the camera controls to optimize the virtual viewing experience. When we were able to allow more volunteers to return, I would assist the director with training the volunteers on the streaming software and new camera controls. These systems I helped develop are still in use today.